CTL accepts online payments by credit or debit card.
Companies wishing to pay against a Pro Forma invoice should contact the Copywriting Apprentice office on 0345 257 2013 to arrange for this to be raised. Students will only be enrolled after full payment has been received.
Payments from overseas students must be made online by credit card or PayPal. No alternative payments methods are offered to students enrolling from outside the UK.
CTL offers a 14-day money-back guarantee for its short copywriting courses.
Your guarantee comes into force on receipt of your confirmation email sent from the CTL office and is valid for 14 days, providing you do not log-in and activate your learning management system account.
By logging in to the online learning management system, you will activate your account. Therefore you are deemed to have accepted your purchase of CTL’s service and any guarantee or cooling off period ceases when you activate your account.
This does not affect your statutory rights under the Consumer Protection (Distance Selling) Regulations.
CTL must be notified in writing (by email) of your decision to cancel your agreement within 14 days of receipt of your confirmation email.
On receipt of notice of cancellation, your account with the Copywriting Apprentice online learning management system (Learning Gateway) will be terminated.
No cancellation will be accepted after 14 days and the student will be liable for the full cost of the course, irrespective of whether they choose to continue studying or not.
Any special offers made by CTL are for the time period stated on the offer promotion.
Any offer code published is for online use only and applies for the period of the offer.
Special offers are not available to students who have previously registered or paid for their course prior to the offer being made.
Special offers cannot be used in conjunction with any other offer or discount.
Students have a full years access to the course from date of enrolment.
Students who have not completed the course within this time can apply for a 3 month study extension.
An administration fee is levied for all study extension periods. Please contact the Copywriting Apprentice office for the cost of study extension fees.
The study extension fee is due in full prior to the start of the extended period of study.
No end-of-course assignments will be appraised after the year period unless a study extension has been granted and paid for.
If the student has not completed the course within a year, the Copywriting Apprentice reserves the right to terminate the student’s account, unless a study extension has been granted.
Any abusive or threatening behaviour to tutors, Copywriting Apprentice staff or other students, will result in immediate termination. All course fees will be forfeited.
Complaints and disputes
Complaints will be acknowledged within five working days of receipt. Details of the CTL Complaints and Disputes procedures are available on request.
Governing Law & Jurisdiction
This Agreement and disputes or claims arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the law of England.
The parties irrevocably agree that the courts of England have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).